FAQs

Frequently asked questions

Yes. All Sanoire products are thoughtfully formulated with gentle, skin-loving ingredients and without harsh irritants, making them suitable for sensitive skin.

Yes. All Sanoire products are 100% vegan and cruelty-free. We never test on animals and never work with suppliers who do.

Our formulas are either fragrance-free or delicately infused with carefully selected ingredients to ensure a calming and non-overwhelming sensory experience.

You’ll have the option to include a personalised note at checkout for selected gift orders.

Once your order has been dispatched, you’ll receive a confirmation email with tracking details so you can follow every step of its journey to you.

Absolutely. Our products are designed to complement one another and work harmoniously as part of a simple, mindful skincare ritual.

No account is required to checkout. However, creating an account allows you to track orders and save your details for faster future purchases.

Yes. We offer complimentary standard UK shipping on all orders over £40. Shipping costs for orders below this threshold are calculated at checkout.

Yes. Select Sanoire products can be beautifully gift-wrapped, making them perfect for thoughtful, meaningful gifting.

At present, we deliver within the UK only. International shipping options are something we’re exploring for the future.

Apply a few drops to cleansed skin, gently pressing into the face and neck. Use morning and evening as part of your daily ritual for optimal results.

Yes. All payments are processed through secure, encrypted systems to ensure your personal and financial information is fully protected.

We process all orders within 24–48 hours. UK orders typically arrive within 2–4 working days. During peak periods or promotional events, delivery times may vary slightly.

We prioritise responsible sourcing, mindful formulation, and minimal waste packaging to support a more sustainable future for beauty.

We accept all major debit and credit cards, as well as secure express checkout options including Shop Pay, PayPal, Apple Pay, and Google Pay.